Return & Refund Policy

We have a 7-day return policy, which means you have 7days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at  Nvaishnnav09@gmail.com Please note that returns will need to be sent to the following address.
Vastra Fashion E-318 Sumel Business Park 3, Safal 3 Ahmedabad, 380001 Ahmedabad Gujarat, India

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Nvaishnnav09@gmail.com

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. exchanged products will be delivered within 7-10 business days

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.  Once the refund request is approved , the refunded amount will be processed and credited within 3 – 5 business days to the original mode of payment. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Nvaishnnav09@gmail.com
Address :  Vastra Fashion E-318 Sumel Business Park 3, Safal 3 Ahmedabad, 380001 Ahmedabad Gujarat, India